Workplace conflict, if left to spiral out of control, can quickly end up as workplace bullying, so early intervention is vital if employers hope to avert a crisis.
“Managers and employees are unsure of how to handle conflict situations in the workplace if they have not been made aware of the procedures to follow,” said Dr Genevieve Murray, workplace sector liaison officer with the Mediators’ Institute of Ireland (MII).
“Mediation awareness and...
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