Datapac has been delivering managed services to the enterprise sector for years, but, according to its general manager Karen O’Connor, other sectors are starting to get involved.
However, small businesses and large enterprises take very different approaches, she said.
“For some kinds of IT, managed services are the norm. Managed print is certainly the norm in enterprise; we rarely see the [traditional] print tender anymore, but then other services are definitely rapidly growing.”...
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