Genesys, recognised as the global leader in omnichannel customer experience and contact centre solutions, was the perfect fit as Gold Sponsor of this year’s CCMA Awards.
Named a worldwide leader in the 2015 Gartner Magic Quadrant for Contact Centre Infrastructure for the seventh consecutive year, its expertise, insights into developments and its knowledge of shortfalls in digital-driven customer care, are unparalleled.
Genesys celebrates its 25th anniversary this year, and while the business has radically...
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