At one point during his keynote, Brian Kraus, the global service lead for safety services in Environmental Resources Management (ERM), mentioned a question which highlighted how effective change comes about.
Referencing a recent survey, one of the questions it asked participants was what they thought was the most effective way to drive safety improvements on the front line.
Kraus said it was an open-ended question, but once the answers were brought together and analysed, the...
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