Who is driving change at Dunnes Stores?

Heffernan remains the undisputed boss but other family members are getting involved

Margaret Heffernan, chief executive of Dunnes Stores

The ownership of Dunnes is complex, controlled through three classes of ordinary shares.

One third is owned by Heffernan and her family, and one third by her brother Frank Dunne and his family.

The ultimate ownership of the final third is unclear, but other family members are getting increasingly involved.

“I never worked in a business where the internal drive to improve was so strong,” said one insider.

“It’s constantly: ‘how can we ...