Consumer complaints pile up over collapsed Click.ie

Consumer complaints pile up over collapsed Click.ie
The Click shop in Ennis, Co Clare, which has re-opened under a new owner

The CCPC was engaging with Click.ie on a hail of complaints from customers about undelivered or faulty phones or missing refunds, but the body is powerless to take action now that the company is being liquidated

A storm of complaints to the state’s consumer watchdog about troubled mobile phone seller Click.ie have piled up even since the business collapsed last month.

Close to 300 consumers contacted the Competition and Consumer Protection Commission (CCPC) before Click’s owner company Cantec Business Solutions folded, leaving hundreds of customers out of pocket to the tune of hundreds of euro each, and more are still...

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