Family Business Survival Guide: Taking business full circle

The question of succession is an important one for all family businesses, with many pitfalls lying in wait. So how do you steer a course between keeping everybody happy and doing what’s best for the company?

Jonathan Margetts of Thomas Dillon’s Claddagh Gold in Galway Picture: Michael Dillon

At the age of 63, Jonathan Margetts inherited a family business that wasn’t even his own to begin with. A Galway treasure, Thomas Dillon’s Claddagh Gold was established in 1750. Margetts’ grandfather bought it from William Dillon in 1920. Dillon had no children or immediate family so he sold the company.

When Margetts eventually inherited it 30 years ago, he decided to sell the jeweller’s historic location at 1 William Street for a ...