What Irish Ferries boss could learn from O’Leary

What Irish Ferries boss could learn from O’Leary
Eamonn Rothwell

With proper handling, this summer’s cancellation affecting 20,000 passengers needn’t ruin consumer confidence

For two and a half decades Eamonn Rothwell has steered Irish Continental Group through calm waters and choppy seas. Outside of a family dynasty there are few executives who have survived at the top for that length of time. For shareholders in ICG, which owns Irish Ferries, it has mostly been a smooth journey for the best part of a decade. However, as Ryanair’s Michael O’Leary found out last year, there are some things that...

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