Failure to deliver: the inside story of how CityPost fell to earth

It was founded to distribute a free sheet, but CityPost was meant to pivot into an ambitious competitor to An Post following the liberalisation of the postal market. A number of small but significant errors later - and more than one brush with ComReg - the company is moving into liquidation and its founder Ian Glass is retiring: all serving as a chilling reminder of how fragile new enterprises can be

Ian Glass, owner of the now defunct CityPost. Pic: Fergal Phillips

‘This is really the last opportunity. I’m going to be retired in five years’ time,” Ian Glass told The Sunday Business Post less than two years ago. “This is the last opportunity.”

Glass was gearing up to launch his company CityPost into the private postal market in an audacious flurry of investment and publicity.

He wanted to invest €3.5 million in hiring 400 people and hiring 350 specially designed bicycles for his ‘posties’, ...