Employment Matters: Managing conflict in the workplace

Having effective mechanisms in place to deal with staff disputes reduces the risk of external legal claims.

Michael Lee
Michael Lee

Managing conflict at work is a continual challenge for employers. While conflict is a normal part of work, the challenge lies in effective resolution.

Conflict at work can take many forms. It may be that two employees simply don’t get on, or that an employee has a grievance against their line manager.

Regardless of the cause, it is vital to have effective mechanisms in place, so that it can be managed appropriately and ...