Economist cracks the digital code

For a golden oldie, the venerable London-based Economist magazine is adapting to the online era with impressive grace and speed

Ian Noakes, chief customer journey officer, the Economist Picture: Mark Harrison

When Iain Noakes joined the Economist in London in late 2014 as chief customer journey officer, his task was to support the evolution of a publication dating back to the 1800s in the digital age.

The weekly magazine-format newspaper has been in continuous print since 1843. Its niche nature once famously prompted Geoffrey Crowther, editor from 1938 to 1956, to remark: “Never in the history of journalism has so much been read for ...