Clear and present danger: How to avoid a consumer nightmare

Clear and present danger: How to avoid a consumer nightmare

What happens if the gift doesn’t arrive in the post, it’s faulty, or it’s the wrong item? The same problems crop up every festive season

For one Irish consumer, who bought a hoverboard online from a British trader as a present for her child, disaster struck when the product failed to show up, the tracking number didn’t work and the seller was uncontactable.

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