Banks must be held to their promises of fair treatment

It can only be hoped the Central Bank’s tracker mortgages review gives the consumer redress

The relationship between a borrower and a bank is governed by law. But such relationships do not involve evenly matched parties.

A bank is a giant commercial institution with ready access to lawyers, economists and other experts. The borrower, in the case of a purchase of a family home, is likely to be making the biggest transaction of his or her lifetime.

For the borrower, the transaction is not only financial but deeply ...