Deirdre Cashion

Deirdre Cashion

Business Broadband: Bringing broadband to the promised land

Business Broadband: Bringing broadband to the promised land

Renewed commitments by new Minister for Communications Alex White could bring us one step closer to closing the ural/urban broadband deficit.

Business Broadband: A hunger for bandwidth

Business Broadband: A hunger for bandwidth

Multimedia services and cloud computing are driving an insatiable appetite for bandwidth among Irish businesses

CRM: Get social: taking CRM to the next level

CRM: Get social: taking CRM to the next level

The advent of social media is propelling organisations towards real-time CRM.

CRM: Providing a happy customer experience

CRM: Providing a happy customer experience

CRM is no longer just about lead management. It's about putting customer experience at the core of the business. Deirdre Cashion reports.

Secrets of implementation success

Secrets of implementation success

CRM has received a lot of negative press over the years.

CRM: Mobility adds value to crm

CRM: Mobility adds value to crm

If ever we needed proof that mobile CRM is taking off, it's the prediction by Gartner that mobile CRM apps will grow by 500 per cent in 2014.

Supply Chain Management: Through the looking glass

Supply Chain Management: Through the looking glass

Increased transparency in the supply chain is just one of the challenges faced by suppliers and demanded by customers. Deirdre Cashion reports.

Virtualisation: Moving to virtualisation 3.0

Virtualisation: Moving to virtualisation 3.0

It's a concept that has been around since the 1960s, but there are diverse levels of technology adoption across the market, writes Deirdre Cashion.

Data Centres: How safe are our data centres?

Data Centres: How safe are our data centres?

Despite several high-profile data centres breaches in the US, Irish data centre operators are confident in protecting digital assets. Deirdre Cashion reports

Data Centres: How safe are our data centres?

Data Centres: How safe are our data centres?

Despite several high-profile data centres breaches in the US, Irish data centre operators are confident in protecting digital assets. Deirdre Cashion reports.

Broadband Case study: Mobile broadband boosts productivity for leading insurance adjusters

Broadband Case study: Mobile broadband boosts productivity for leading insurance adjusters

Leading insurance-loss adjusters Cunningham Lindsey are using the power of Vodafone's mobile broadband service to boost staff productivity and improve customer service writes Deirdre Cashion.

Broadband: Crossing the chasm

Broadband: Crossing the chasm

Accelerated network investment has narrowed the broadband deficit for many businesses, writes Deirdre Cashion.

Broadband: Sweating the assets

Broadband: Sweating the assets

Are organisations really getting the most out of their broadband connectivity, writes Deirdre Cashion.

Video Conferencing Case study: McArdle Skeath moves to interactive technology for all staff training

Video Conferencing Case study: McArdle Skeath moves to interactive technology for all staff training

McArdle Skeath, a specialist in transport, logistics, warehouse, deep sea and supply-chain management has greatly enhanced its staff training experience, thanks to interactive technology deployed by MJ Technologies.

Video conferencing Case study: Business innovation is powered by innovative visual collaboration

Video conferencing Case study: Business innovation is powered by innovative visual collaboration

The digital world presents challenges to organisations of all sizes. And the ability to innovate is often cited as the foundation upon which business success is based.