Union survey finds one in ten retail employees were attacked at work

78 per cent of workers say their employers are not doing enough to keep them protected

23rd December, 2018
A ‘Black Friday’ event: many employees in retail are bearing the brunt of customer rage Pic: Getty

One in ten retail workers have been physically abused in their workplace, with the vast majority calling for new legislation to protect them from abuse.

Some 44 per cent of retail workers experienced verbal abuse during the last 12 months, according to the survey carried out by Mandate Trade Union. Of the workers surveyed, 19 per cent experienced verbal abuse or violence when selling age-restricted goods or services, 15 per cent had been threatened in...

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