Return of the Max? Can Boeing regain the trust of pilots and passengers?
After two crashes and 346 deaths, the aircraft manufacturer’s new 737 Max has been grounded. It has since emerged that the plane was rushed through production, with pilots kept in the dark about a new control system, and no one seems be sure when it will be ready for takeoff again
On March 10, 2019, Shane (not his real name), a professional pilot with more than 10,000 hours’ flight time, was sitting in the cockpit of his Boeing 737 Max, waiting to take off on another routine short-haul flight. He had racked up about 200 hours in a Boeing 737 Max and was enjoying the new-car smell, as he described it.
He is a check and training captain, meaning he oversaw training programmes for pilots as well as performing an oversight,...
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