Lobbying leads to BT Ireland 999 operators’ pay rise

Barry J Whyte

Chief Feature Writer @whytebarry
20th January, 2019

Nearly 60 workers at BT Ireland have received a pay rise after lobbying dozens of politicians over the company’s delay in implementing a Labour Court recommendation.

BT hired the workers to handle 999 calls as part of a €50 million state contract and they have been in dispute over pay and conditions since 2017.

The workers at the National Emergency Call Answering Service (ECAS) who operate the ‘112’ and ‘999’ service for the Garda, the Fire...

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